Customer Service is everything!
Sometimes the unexpected happens, and it can be stressful! Kudos to
the following campgrounds – when we had a medical emergency they
were SO understanding about cancelling and refunding money – they
showed that they truly cared about their campers and not just making
money. Otter Lake Camping, Pennsylvania, KOA Cape Hatteras, and
Twin Grove RV Resort, Pennsylvania. We might not have made it this time,
but because of your excellent customer service, we will definitely
make sure we get to your campgrounds soon and will send our friends!
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